Privacy Policy

Introduction

Aadarshaa Medical Coaching Institute ("Aadarshaa", "we", "us", or "our") operates this website and provides NEET coaching programs, study material, and related services. This Privacy Policy describes how we collect, use, disclose, and safeguard the personal information of students, parents, and visitors who interact with our website, admission forms, or campus.

By using our website or submitting an enquiry, admission, or scholarship form, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us, as well as some information automatically when you use our website.

Information you provide

• Name, date of birth, and class/school details of the student
• Parent or guardian name and contact information
• Mobile number, email address, and residential address
• Academic records, mark sheets, and previous test scores submitted for admission or scholarship assessment
• Fee payment details, including EMI plan preferences (payment processing itself is handled by our payment partners, not stored by us)
• Any message or query submitted through our enquiry, contact, or admission forms

Information collected automatically

• IP address, browser type, and device information
• Pages visited, time spent on the site, and referring website
• Cookies and similar tracking technologies (see the Cookies section below)

How We Use Information

We use the information we collect to:

• Process admissions, scholarship assessments, and EMI applications
• Communicate with you about batches, timetables, test results, and fee reminders
• Respond to enquiries submitted through our website or WhatsApp
• Improve our website, courses, and study material based on usage patterns
• Send updates about new programs, results, or admission deadlines, where you have not opted out
• Comply with applicable legal and regulatory requirements

Sharing of Information

We do not sell your personal information. We may share information in the following limited circumstances:

• With faculty and academic staff directly involved in a student's batch and progress tracking
• With payment gateway providers, solely to process fee payments and EMI instalments
• With service providers who help us operate the website, such as hosting or SMS/WhatsApp communication providers, under confidentiality obligations
• Where required by law, regulation, or a valid request from a government or judicial authority

Cookies & Tracking

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve overall performance. You can control or disable cookies through your browser settings; doing so may affect some features of the website.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including maintaining academic records, complying with legal obligations, and resolving disputes. Enquiry data from individuals who do not proceed with admission may be retained for a limited period for follow-up purposes, after which it is deleted or anonymised.

Your Rights & Choices

You may:

• Request access to the personal information we hold about you or your child
• Request correction of inaccurate or outdated information
• Request that we stop sending promotional communications (you will still receive essential academic and administrative communication if you are an enrolled student)
• Ask us to delete enquiry information that has not led to an admission

To exercise any of these rights, contact us using the details at the end of this page.

Children's Privacy

Many of our students are minors. Where a student is under 18, information is collected and used with the involvement and consent of a parent or guardian, primarily through the admission and enquiry process. We do not knowingly collect personal information directly from a minor without parental involvement.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date.